Category: Client of the Year – Design

Many people, through the COVID pandemic and the recent cost of living deterioration, have seen their vulnerability (as categorised by the Financial Conduct Authority) increase and are not getting the support and guidance they need to make good financial decisions. As one of the UK’s leading Pensions and Savings providers, Standard Life has responded with the creation of a specialist Vulnerable Customer Team and the design of the Helping Hand Programme which specifically caters to the needs of vulnerable customers. […]

PoliceScotland has changed the conversation and other police authorities and government agencies across the UK are changing their approach to dealing with violence against Women and Girls.